Privacy Policy

This Privacy Policy explains, in general terms, how this website handles personal information. It is a template and must be reviewed and completed by the business before publication.

Information we collect

When you use the enquiry, wholesale or checkout forms, we may collect details you provide such as your name, email address, phone number, business details and message content. We also store basic technical information required to operate the website securely (for example, hashed IP addresses for spam prevention).

How we use information

Information you submit is used to respond to your enquiry, process orders where online ordering is enabled, and improve our service. We do not sell your personal information.

Data retention and security

Submissions are stored in our database and protected using reasonable technical measures. Specify your retention period here.

Your choices

You may contact us to request access to, correction of, or deletion of the information you submitted. Add the applicable contact route and any statutory rights that apply to your business.

Changes to this policy

Explain here how and when updates to this policy will be communicated.